Building a European customer base from the ground up.

01/From 2010

I identified buyers and built the relationships.

I identified prospective customers and partners, approached them directly and developed the discussions through calls, meetings and follow-up. I built the relationships around the buyer's requirements and a workable route to market.

With a UK distributor, I addressed pricing, availability, delivery terms and how RECOM would work with distribution partners. The discussion progressed to an order and deposit.

02/Selected examples · August–September 2013

I turned buyer requirements into orders.

The UK distributor needed product information, references and clear commercial terms before committing. I handled those discussions and brought the buyer through to its purchase order and deposit-payment confirmation.

A German customer received samples before sending me a two-container order worth €196,560. When it raised the security of advance payments, I involved colleagues in considering a workable arrangement, including the possibility of a letter of credit.

03/Selected examples · October–November 2013

I stayed involved until payments were received.

I followed payments with customers and checked receipt with accounting. Once the €157,248 balance on the German order reached RECOM's account, I asked colleagues to release the modules.

Accounting also confirmed the full €240,677 payment on another European account I handled. I informed the customer and progressed dispatch arrangements with colleagues.

In November 2013, RECOM's accounting team also checked an analysis of my sales and explicitly confirmed that the listed proformas were fully paid.

04/Selected examples · 2013–2014

I developed the accounts into substantially more business.

The German customer placed a further €1.4M in orders during 2013. The account behind the €240,677 paid order purchased a further €1.1M that year. Together, those two relationships generated an additional €2.5M in orders beyond the transactions illustrated earlier.

I continued developing the Benelux distribution network through further purchasing, availability discussions and commercial follow-up. The retained records cover multiple orders in 2013 and further purchasing in 2014.

A Benelux-based distribution partner that placed regular monthly orders generated €390,550 in revenue in July 2014 alone. A separate returning account paid €300,940 across two transfers in June 2014, with full receipt subsequently confirmed to me in a second email from accounting.